Precise Imaging is a trusted provider of radiology and imaging services, known for delivering high-quality diagnostic care to patients across multiple facilities. Operating in a competitive healthcare environment, Precise Imaging sought to enhance operational efficiency, improve financial outcomes, and optimize patient management through data-driven strategies.

Precise Imaging faced several operational and financial challenges:

1. High No-Show Rates: Patient no-shows disrupted schedules and led to significant revenue loss.
2. Inefficient Resource Utilization: Underutilized imaging modalities such as MRI, CT, and X-Ray increased operational costs.
3. Complex Financial Management: Limited visibility into payment cycles and overdue balances impacted cash flow and profitability.
4. Personal Injury Case Complexity: Managing personal injury cases required precise tracking of referrer performance, lien management, and negotiation metrics.

SR Analytics partnered with Precise Imaging to implement an end-to-end data analytics solution that addressed these challenges with precision and innovation.

1. Data Integration and Analysis
   • Integrated data from scheduling systems, financial software, and operational tools into a unified platform.
   • Used advanced analytics to identify patterns in no-show rates, modality utilization, and financial trends.
2. Scheduling Optimization
   • Developed predictive models to reduce no-show rates by analyzing appointment patterns and peak operational hours.
   • Implemented scheduling dashboards for real-time insights into booked, rescheduled, and missed appointments.
3. Financial Performance Enhancement
   • Created financial dashboards to track paid vs. unpaid revenue, aging of payments, and payer performance.
   • Automated collection workflows to improve recovery rates and reduce overdue balances.
4. Resource Utilization Improvement
   • Designed utilization dashboards to monitor modality performance and align facility capacity with demand.
   • Conducted cost-per-study analysis to identify areas for expense reduction.
5. Personal Injury Case Management
   • Provided detailed insights into referrer performance, lien settlement rates, and negotiation outcomes.
   • Automated case workflows to minimize dropped cases and maximize settlement efficiency.

• Operational Excellence: Reduced no-show rates by 10%, leading to increased appointment completion rates and improved resource utilization.
• Financial Growth: Improved collections by 15%, tracking over $48M in paid revenue.
• Enhanced Case Management: Increased negotiation rates by 15%, reducing dropped cases across all modalities.
• Resource Optimization: Achieved over 350% capacity utilization through strategic scheduling and cost management.