A luxury jewelry brand that achieved 10% more conversion with data visualization solutions
Goals
- To consolidate various data sources into a single automated report giving a 360-degree view of KPIs
Approach
- Built over a dozen customized analytics dashboards in Google Data Studio stitching together data sets across our entire tech stack.
- Involved stitching together data from various data sources like Google Analytics, Facebook, Pinterest, Shopify, Klaviyo, and Zendesk and building fully customized dashboards in Google Data Studio.
Results
- Significant product modifications based on insights from the dashboards.
- Insights from dashboards, helped conversion rates improve by 10% in a span of 4 months.
Overview
Awe Inspired is a direct-to-consumer fine jewelry brand. Their beloved Goddess Collection has been worn by countless A-list celebrities and tens of thousands of customers.
Celebrating diversity, intersectional feminism, and social justice is at the core of who they are and what they do. 20% of all proceeds benefit their incredible charity partners, each chosen for the direct impact they have on the lives of women overcoming adversity.
Challenges
- Consolidate various data sources into a single automated report
- Consolidate all KPIs to have a 360-degree view
- Calculate metrics like overall marketing spend, overall marketing revenue, overall CTR, overall CPA, etc.
- Build the Quiz funnel performance and view the performance of each quiz result
- Blending all marketing channels’ data to calculate global metrics
- Automate BI dashboards for each company department
Solutions
Data visualization tool used: Google Data Studio
- SR analytics’ certified Google Analytics experts understood the business model quickly and conducted an audit of their current data sources against the business requirements.
- SR Analytics built over a dozen customized analytics dashboards in Google Data Studio stitching together data sets across our entire tech stack.
- This involved stitching together data from various data sources like Google Analytics, Facebook, Pinterest, Shopify, Klaviyo, and Zendesk and building fully customized dashboards in Google Data Studio.
- Various third-party connectors were used to blend the data like Supermetrics, PowerMyAnalytics, StitchData, etc.
- Google Big Query data warehouse was used to store data from Klaviyo and Zendesk.
- All the complex data modeling and transformations were applied either in Google Data Studio or in Google Big Query.
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Paid Performance Dashboard
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Quiz Funnel Dashboard
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Customer Sales Dashboard
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Website Performance Dashboard
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Zendesk Data Dashboard (3rd party software)
Results
- Access to these dashboards had an immediate and enormously positive impact on the client’s bottom line.
- The client instituted weekly Business Metrics meetings to analyze the dashboard insights and adjusted their ongoing strategy heading into the holiday season.
- Made several significant product modifications based on insights from the dashboards.
- Their overall eCommerce website conversion rate improved by 10% in a span of 4 months.
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